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Interlibrary Loan
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You will now login using your IWU username and password (same as your IWU email and IWU Portal).
Your old ILL password is no longer valid.

Contact Us

  • (800) 521-1848 or (765) 677-2682
  • Click here to email OCLS

  • Business Hours:
  • Mon-Thur 8:00am-8:00pm
  • Friday 8:00am-5:00pm
  • Saturday 9:30am-2:00pm
Interlibrary Loan. Gets books and articles from other libraries

Get your materials in 3 easy steps:

  1. Login using your IWU username and password
  2. Fill out our short registration form
  3. Fill out the request form and we will take care of the rest!

Books are typically available for pick up within 7-10 business days.
Articles are typically ready to download within 3-5 business days.

InterLibrary Loan Policies

  1. Interlibrary loan is a service provided to IWU faculty, staff and students for research materials IWU does not own or provide access to. Interlibrary loan is not for general, leisure and popular reading, or textbooks.
  2. Return borrowed material on time. Lending libraries set the fees for overdue items.
  3. Requested books can be mailed to you if you live in the USA and do not live in Marion, IN or come to the Marion campus. You are responsible for paying return postage. ILL books must be returned to the Marion Campus and may not be returned to a regional site.
  4. Take proper care of borrowed material and return it in good condition. You are liable for any lost or damaged material.
  5. In order to provide fair and equal service to all potential users, up to 10 items will be ordered per person per day.
  6. No user may have more than 25 active transactions at any one time. An active transaction includes an item on order, a book or media item that has been loaned to a person, a renewal request for a book or media item.
  7. Users with overdue interlibrary loan materials will not have any additional interlibrary loan materials ordered for/given to them until the overdue interlibrary loan materials have been returned.
  8. Renewal requests for interlibrary loan items must be submitted to the Interlibrary Loan Office at least two business days in advance of the due date. A renewal may only be requested once per item and is dependent upon approval by the lending library. The item is to be returned within 24 hours if the renewal request is denied.
  9. Exceptions may be made to the renewal policy if the requested item was delayed in the mail and the return date is less than 2 weeks from the date the item was received in the Interlibrary Loan Department.
  10. ILL books may be recalled by the lending library at any time. In this case, you must return the book to us within 48 hours of notification.

*Exceptions may be made by the Interlibrary Loan Supervisor

InterLibrary Loan FAQ's

What is Interlibrary Loan and how do I use it?

InterLibrary Loan, or ILL, borrows books and obtains copies of journal articles that the Jackson Library does not have access to online or in paper.

Who can use the ILL service?

Interlibrary loan is available to IWU faculty, staff and currently enrolled students.

What type of material can be borrowed though ILL?

Most circulating library material may be borrowed through ILL. These include books, journal articles, microfilm/microfiche, videos, and other library material.

What type of material can NOT be borrowed through ILL?

Reference books, textbooks for class use, entire journal issues, newspapers and rare books.

How do I request an InterLibrary Loan?

ILL requests must be placed through the online Interlibrary Loan request system. Login or create a new account at from the "Interlibrary Loan homepage"

How long does it take?

We recommended that you allow 3-5 days for article requests and 7-10 days for book requests.

Are there any fees for this service?

There is no fee to request an item through ILL but you are responsible for return postage (if not able to drop it off at the Marion Campus. Lenders set charges for overdue items.

Are there any fines for overdue materials?

Lending libraries determine the charges for overdue items. These may be passed on to you.

How do you know when your material is received?

The ILL department will e-mail you when the material has arrived.

Is there a limit to what you may borrow through ILL?

Yes. Patrons are limited to no more than 10 ILL requests per day and no more than 25 active ILL transactions at any one time.

What information do I need to request a journal article or a book?

Article - Journal title, Article title, Author, Volume, Issue, Date, and Page #'s Book - Title, Author, Publisher, Date of publication, and Edition (if applicable).

Can a book borrowed through ILL be renewed?

Yes, renewals may be requested through the IWU ILL department at least 2 days prior to the due date. Renewals are determined by the lending library.

Where do I pick-up and return ILL material?

ILL material may be picked up and returned at the IWU Jackson Library Circulation Desk. They may not be returned to Regional Centers. If you do not live in Marion, IN or come to the Marion Campus, you can have books mailed to you (only within the USA). You are responsible for paying return postage.